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Your needs is our needs! We are committed to providing customers with the best quality services to meet the different needs of different customers and providing first-class after-sales service.



Premium Services

Free grooving, free samples, free color chart and installation diagram and other promotional materials, people-oriented, premium services.


 

Guidance

Technical support of international well-known partner, provides professional technical guidance.



Authorization

Authorized a qualified dealer franchise-ship.


 

Timely delivery

Pivot owns complete production equipment to ensure timely delivery.



Full Effort

Abide by the credibility and do the best for customers.


 


 
Enterprise: Achieve harmonious interaction of materials, lives and environment through innovation.

Customers: Satisfy the needs of customers and create value for them.

Partners: Grow together with all partners and share the value of growth.


Service Feature Professional Technical Support We have a large team of sales engineers to provide customers with professional pre-sale, on-sale, after-sale comprehensive technical support.
Complete Design Services We provide one-package service from the initial project initial to the production design optimizing.
High-end Customized Products To meet with the demand of high-end customers, we provide customized service and products upon requirement.
24-hour Service Commitment We establish a nationwide sales service network, when you have any questions we will respond within 24 hours and provide a solution.
Before The Project
Implementation and Warranty Service
Before The Project Before the implementation of the project, we provide the service of project design, drawing detailing as well as size optimization based on specific project.
During The Project During the implementation of the project, Pivot produce customized products based on approved drawing, and delivery both the ordered products as well as the accessory based on ratio standard. And Pivot also provide booklet for installation, maintenance and construction instructing guidance.
The quality of product All the products and accessories provided meet with National Standard for Aluminum Panel. If there is some product defect during installation or within warranty time, Pivot will arrange on-site technical checking within 12 hours and provide solution within 24hours.
After-sales and Maintenance Services List Warranty After the completion of the project, our company issued a warranty for 15 years.
Supplement When there is some shortage of product, Pivot ensure there is no color difference between supplement product and the previous supply.
Customization Pivot provide customized service like grooving to customer to make best use of the material.
Plan Our company assign professional people to provide best material-use solution, free product structure introduction, product characteristics, production craftsmanship, installation and maintenance based on specific project.
Return Visit After installation, Pivot will follow up the product situation regularly to collect suggestions on product and service.
Training Services Materiel Pivot provide product instruction, installation procedure, maintenance etc. Each batch of goods will be provided together with delivery list, installation booklet as well as warranty paper.
Staff Pivot owns a technical team of 15 professional technical engineers and provide service to all the customers all around the world.
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